When an approver is away or cannot decide
Approvers on leave are passed over, stuck requests move on, and HR can decide on behalf with a reason.
For: Everyone · Category: Leave & approvals
A request should not wait for ever. Veridox looks after the common cases for you.
Steps
- An approver on leave: When a step reaches an approver who is on approved leave, Veridox passes it to the next approver. If nobody else is available, the request stays with that approver.
- See who is away: The approval chain shows On leave until a date beside an approver who is away, so you know why a step may be slow. Steps not yet reached show Not reached.
- An approver who cannot sign in: If the approver is paused, removed or has not signed up yet, the request moves on by itself.
- Deciding on behalf: Owners, admins and HR see these requests in Pending My Action. Choose Approve on behalf or Reject on behalf and write why. The decision is recorded as made on their behalf.
- A manager change: When a person gets a new manager, their pending requests move to the new manager.
Tips
- The reason for a decision on behalf is required, so there is always a record.
- Owners get one bell when a request is raised and one when it reaches an outcome.