Edit and resend a rejected request
Read the reason, fix the request and send it back through the same approvers.
For: Everyone · Category: Leave & approvals
When an approver rejects your request, they must give a reason, and you can read it. You can fix the request and send it again instead of starting over.
Steps
- Read the reason: Open the request in My Requests. A banner says who rejected it, and Reason the approver gave shows what needs to change.
- Choose Edit and resend: This works for rejected leave, expense, resignation and sign-off requests.
- Update the request: Change the dates or the details for the approver. For an expense the amount cannot be changed here, because it decides who approves. Raise a new request if the amount is different.
- Resend for approval: Choose Resend for approval. Veridox checks the dates and your leave balance again. The request goes back to the first approver.
- Or cancel it: If you no longer need a request, cancel it. It closes everywhere and leaves the approvers lists. Nothing happens until you confirm.
Tips
- Rejecting always needs a reason, so you never have to guess.
- If an approver is away, see the guide When an approver is away or cannot decide.