I cannot sign in

Common reasons sign-in fails, and fixes.

For: Everyone · Category: FAQ & troubleshooting

If you cannot sign in, it is usually the wrong email, an unverified address or a forgotten password - all easy to resolve.

Steps

1. Use the invited email - Sign in with the exact email you were invited with.
2. Verify your email - If sign-in shows a code screen, your email needs verifying - enter the 6-digit code.
3. Reset your password - Use the Forgot Password tab to set a new password by emailed code.
4. Use your company link - Open your company link so you sign in to the right workspace.

Tips

• Still blocked? Ask your owner or HR to confirm your invitation and email address.

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