Suspend or revoke someone's access
Lock a person out of the app, then restore them later.
For: Owners & admins · Category: Your team & roles
When someone leaves or you need to pause their access, change their employment status. Setting a person to Suspended or Exited immediately blocks them from signing in to your company - their account is locked out the next time the app loads. You can restore access at any time by setting them back to Active.
Steps
- Open the person - Go to HR -> People tab -> Manage (Employees) and open the person you want to change.
- Change their status - In their record, set Status to "Suspended" (temporary lock-out) or "Exited" (they have left), then save.
- Access is revoked - Their membership is locked immediately. They can no longer open your company workspace, and any data is blocked for them.
- Restore later - To let them back in, open the record again and set Status back to "Active". Their access returns right away.
Tips
- Suspending affects only your company. If the person belongs to other companies, those are untouched.
- Use "Suspended" for a temporary pause and "Exited" when someone has permanently left.
- If they are signed in at the moment you suspend them, they lose access to data straight away and are fully locked out on their next page load.